Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Convenient location
Helpful service
Challenges with room odors
Temperature control issues
6.6/10
Nice
Rooms
6.2
Location
8.0
Service
7.2
Dining
7.2
Guest reviews
6.6/10
based on 5 reviews
7.1
7.1/10 based on 331 reviews
Michael
United Kingdom,
June
2024
7.4/10
I had a comfortable stay at this hotel. The rooms were old and had rusty appliances, but the staff was pleasant. The location was a big plus, with convenient access to city attractions. However, the food was not good and seemed expensive for the value.
Rooms
7.0
The room I stayed in had two single beds put together, which made it quite comfortable. However, the appliances seemed dated.
Service
8.0
The service here was efficient and polite. The reception staff were attentive, although there were minor hiccups with some staff being unaware of guests.
Location
9.0
The hotel's location is a big plus, right at the heart of the city with easy access to transportation hubs and nearby amenities.
Dining
6.0
The dining experience was okay. The food was average, and there could have been better options, especially in terms of fruits and juices.
Facilities
7.0
The hotel offers standard facilities suitable for a comfortable stay but nothing extraordinary.
Sandra
United Kingdom,
December
2023
8.0/10
The hotel has a prime location near the bus stand and half a kilometer to the railway station, making it ideal for visiting Tirumala and getting around easily. The rooms, although a little old and in need of refurbishing, offer a glimpse of ancient charm, though I did not get the exact room I had expected. The service, especially from the reception and restaurant staff, was exceptional, showing great courtesy and attentiveness. The dining experience, with a variety of salads and a wide range of menu options, was a highlight. While the property appears somewhat run-down under the Fortune banner, it still serves as a convenient base for exploring the area.
Rooms
7.0
The rooms, although in need of renovation, carry a unique touch of ancient era charm.
Service
9.0
The staff, from reception to restaurant, was incredibly courteous and attentive.
Location
8.0
The hotel's location near the bus stand is convenient for travel, especially for visiting Tirumala and the surrounding areas.
Dining
9.0
The dining experience was impressive with a variety of salads and a far better menu than many hotels in the same range.
Facilities
7.0
While the property may seem a bit run-down under the Fortune banner, it still offers decent facilities for guests.
Francis
United Kingdom,
September
2023
7.6/10
The hotel offers spacious and comfortable rooms, but the odour of cigarette smoke and mustiness can be off-putting at times. The service is efficient and polite, although some areas could be improved. The location is convenient and bustling, ideal for those near Telugu area. Dining is good overall, though there are some issues with the food quality. The facilities are well-maintained and provide a satisfactory experience.
Rooms
7.0
The rooms are very big and more comfortable, but occasionally have a smelly and dusty feel.
Service
8.0
The service was helpful, and the staff welcomed us with warm smiles.
Location
8.0
The location is good near the Telugu area with convenient nearby transportation options.
Dining
7.0
The dining experience could be improved, especially with the food quality.
Facilities
8.0
The facilities are well-maintained and offer a satisfactory experience.
John
United Kingdom,
June
2023
6.6/10
The hotel is conveniently located near the Bus stand and half a kilometer to the railway station, making it very convenient for travelers in the Telugu area. The rooms, although better than another property, faced a noisy railway crossing and had strong odors in addition to dust. The service was helpful and considerate of requests such as late check-out. The dining experience offered a pretty decent buffet spread with many varieties. The location is a big plus due to its proximity to important in-and-around places and the Telugu circulating paper. However, there were challenges with the regulator for temperature control.
Rooms
5.0
The rooms faced a noisy railway crossing and had strong odors and dust, but were an improvement compared to another property.
Service
8.0
The service was helpful and considerate to my requests.
Location
7.0
The location near the Bus stand and railway station in the Telugu area with easy access to in-and-around places and the Telugu paper is a big plus.
Dining
7.0
The dining experience offered a decent buffet spread with various options.
Facilities
6.0
The facilities were satisfactory but faced challenges with the regulator for temperature control.
Convenient location
Challenges with room odors
Clive
United Kingdom,
June
2023
5.8/10
The hotel has a great location, perfect for exploring the town, but the rooms have damp patches on the walls, a strange smell, and are not very clean. The service was lacking, with staff more interested in tips and commissions. The dining was good but expensive compared to the taste. On the bright side, the location is ideal for sightseeing, and the hotel offers a delay for checkout.
Rooms
5.0
The rooms have damp patches and a strange smell but are adequately provided on the railway station side.
Service
5.0
The service was poor, with staff more focused on tips and commissions.
Location
8.0
The hotel is well-connected and in the heart of the town, opposite the main bus stand for easy access to buses.
Dining
7.0
The dining experience was good but pricey considering the taste and quality.
Facilities
6.0
Some facilities were lacking, but the hotel offers a delay for checkout.
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